Terms & conditions
1) About our terms
1.1 These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between www.turtleenviro.co.uk (we, us or our) and you, the person accessing or using the Site (you or your).
1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
1.3 These Terms apply to any parts of the Site, its functionality and content provided to you free of charge for information purposes only.
1.4 If you purchase Goods from us, separate terms and conditions will apply to the sales.
2) About us
2.1 We are Turtle Enviro Limited, a company registered in England and Wales under company registration number 10151364. Our registered office is at Scotts 3 Bowes Offices, Lambton Park, Chester Le Street, County Durham DH3 4AN.
2.2 If you have any questions about the Site, please email [email protected] or telephone our customer service on 0191 303 6315.
3) Using the site
3.1 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site. Use of the Site in any other way, including any unacceptable use, is not permitted.
3.2 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.3 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details.
3.4 As a condition of your use of the Site, you agree not to:
3.4.1 use the Site for any purpose that is unlawful under any applicable law;
3.4.2 use the Site to commit any act of fraud;
3.4.3 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack);
3.4.4 transmit or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
3.4.5 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.
3.5 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
4) Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at [insert link] , which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
5) Ownership, use and intellectual property rights
5.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.
5.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
5.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
5.4 Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission.
6) Submitting information to the site
6.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.
6.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
7) Accuracy of information and availability of the site
7.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
7.2 We may suspend or terminate access or operation of the Site at any time as we see fit.
7.3 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.
7.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
8) Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.
9) Limitation on our liability
9.1 If you are a business user:
9.1.1 We exclude all implied conditions, warranties, representations or other terms that many apply to our site or any content of it.
9.1.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of, or inability to use, our site; or
(b) use of or reliance on any content displayed on our site.
9.1.3 In particular, we will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation; or
(e) any indirect or consequential loss or damage.
9.2 If you are a consumer user:
(a) Please note that we only provide site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
(b) If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
10) Events beyond our control
We are not liable to you if we fail to comply with these Terms because of circumstances beyond our
reasonable control.
11) Rights of third parties
No one other than a party to these Terms has any right to enforce any of these Terms.
12) Variation
12.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 12.
12.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
13) Disputes
13.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
13.2 Relevant English law will apply to these Terms. If you want to take court proceedings, the relevant courts of England will have non-exclusive jurisdiction in relation to these Terms.